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Frequently Asked Questions

FAQ

Q: How can I view the status of my order?
A: Go to the Customer Service, Account Information page. This page lists all your orders. Click the date of the order whose status you wish to view.

Q: What are your shipping costs?
A: We offer free shipping in the US via UPS and FedEx in the US Free Shipping to Canada via USPS. For other countries please contact us.

Q: Are all of your products new in original packaging?
A:
All of our products are brand new in original manufactures packaging with full warranty unless marked otherwise.    

Q: What do I do if I have a question or problem?
A:
Contact us immediately, email us at customerservice@dasbags.com or call us at 267/295-2627. We will make sure to resolve any issue quickly.  

Q: Do you have a retail store:
A: We don't although we can arrange for demonstrations and do frequent specials.   
   

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